Values

We consider trust to be

essential in business relationships.  To build confidence we offer our potential new customers to provide an in-depth discussion of their project and goals in a video-conference or an inhouse workshop on their premises without charging them for our time and knowledge.

While we maintain the highest standards of confidentiality on any information provided by our potential customers we are also available to sign a confidentiality agreement upfront of any interaction. Only an open communication on project details and goals enable to achieve the best possible outcomes.

We are convinced that long-term success is best achieved with a “win-win-win” approach. Only projects benefitting our customer, us and the community at large meet this requirement. Independence from others is vital to act in the best interests of our customers. As a supplier of products and components made from graphite and non-ferrous metals we have no obligation to act in favour of any specific producer of materials. Making business with some and knowing many of them enables us to select and specify materials in the best interest of our customers.